This Privacy Policy explains what personal information jilicom collects from Filipino players, how it is used, and the steps taken to keep it secure. By using the platform, you agree to the practices described here.
Last updated: June 2025
When you register on jilicom, we collect personal information that is necessary to create and manage your account, verify your identity, and process your transactions in Philippine pesos. This includes your full legal name, date of birth, Philippine mobile number, email address, and the payment details you provide when making deposits or withdrawals. We may also collect device information, IP address, and browsing behaviour on the platform to help us improve the service and detect fraudulent activity. All information collected is used strictly for the purposes described in this policy and is not sold to third parties for marketing. You have the right to request access to the personal data we hold about you at any time by contacting our support team.
1. Information We Collect
We collect two broad categories of information: information you provide directly, and information collected automatically when you use the platform. Directly provided information includes registration details, identity documents submitted for verification, payment information, and any communications you send to our support team. Automatically collected information includes your device type, operating system, browser type, IP address, session duration, pages visited, and in-app actions taken during your time on the platform. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform usage patterns. You may adjust your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.
2. How We Use Your Information
The personal information we collect is used to operate and improve the jilicom platform, process your deposits and withdrawals, verify your identity and age eligibility, and provide customer support when you need it. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities, and to comply with our legal and regulatory obligations under Philippine law. Where you have opted in, we may use your contact details to send you information about promotions and platform updates — you can opt out of these communications at any time through your account settings. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without providing you an opportunity to seek human review. Any analysis of your data for platform improvement purposes is carried out on an aggregated, anonymised basis wherever possible.
3. How We Share Your Information
jilicom does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification providers, and cloud hosting services — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. We may also disclose your information to Philippine government authorities, regulators, or law enforcement agencies where required by law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of jilicom, our players, or the public. In the event of a business transfer or merger, your personal data may be transferred as part of that transaction, and you will be notified in advance of any such change. All third-party service providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law.
4. Data Security
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include industry-standard encryption for data in transit and at rest, access controls that limit who within our organisation can view your personal data, regular security assessments, and monitoring systems designed to detect and respond to potential threats. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your jilicom account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately so that we can take appropriate action. We will notify you and the relevant Philippine authorities in the event of a data breach that is likely to result in a risk to your rights and freedoms, in accordance with our obligations under the Data Privacy Act of 2012.
5. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you. These include the right to be informed about how your data is collected and used, the right to access a copy of your personal data, the right to correct inaccurate or incomplete data, the right to object to certain types of processing, and the right to request the deletion of your data in certain circumstances. To exercise any of these rights, please contact our support team through your account or by reaching us at the email address listed in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations. Please note that some requests may be subject to limitations where we are required to retain your data for legal, regulatory, or fraud prevention purposes.
6. Cookies and Tracking Technologies
jilicom uses cookies and similar technologies to provide a functional, personalised, and secure experience on the platform. Essential cookies are required for the platform to operate correctly and cannot be disabled. Analytical cookies help us understand how players use the platform so that we can make improvements, while preference cookies remember your settings and choices between sessions. You can manage your cookie preferences through your browser settings at any time, though please be aware that disabling non-essential cookies may affect certain features of the platform. We do not use cookies to track your activity across third-party websites or to serve you targeted advertising on other platforms. Our cookie practices are reviewed regularly to ensure they remain compliant with applicable Philippine privacy regulations.
7. Retention of Your Data
We retain your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. For example, transaction records and identity verification documents may be retained for a minimum period as required under Philippine anti-money laundering regulations. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise it. If you close your account, we will begin the process of deleting your personal data in accordance with our retention schedule, subject to any legal holds that may apply. You may request information about the specific retention periods that apply to your data by contacting our support team.
8. Changes to This Privacy Policy
jilicom may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make significant changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you through your registered contact details. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any questions or concerns about this Privacy Policy or our data practices, please visit the FAQ page or contact our support team directly.
A quick summary of how jilicom protects Filipino players' personal information.
jilicom does not sell or rent your personal information to any third party for marketing purposes. Your data is shared only with service providers who help us operate the platform, and always under strict confidentiality agreements that comply with Philippine data privacy law.
All data transmitted between your device and the jilicom platform is protected using industry-standard encryption. This applies to your login credentials, payment details, and any personal information you submit during registration or identity verification.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. Our support team is available around the clock to help you exercise these rights quickly and without unnecessary delay.
We use cookies only to keep the platform functional, remember your preferences, and understand how players use the service. We do not use cookies to track you across other websites or to serve you targeted advertising outside of the jilicom platform.
We retain your personal data only for as long as your account is active or as required by Philippine law. Once the applicable retention period has passed, your data is securely deleted or anonymised in line with our internal data retention schedule.
In the unlikely event of a data breach that poses a risk to your rights, jilicom will notify you and the relevant Philippine authorities promptly and in accordance with the Data Privacy Act of 2012. We take our duty of transparency seriously and will always keep you informed.
Quick answers to what Filipino players most often ask about data handling on the platform.
Register your free jilicom account today and enjoy a secure, mobile-friendly entertainment experience built for Filipino players — with your personal data always protected.